You are requested to complete “Warranty Claim Form” which you can find from below link: 


https://www.illuminated-mirrors.uk.com/return-form


Once completed with enough information please click on the “Submit” button. If all fields were filled in correctly you should see ‘Successful submission’ message with unique reference number.


After successful form submission as a customer you will receive a copy by email (email address found in your order) as an acknowledgment along with next step that will happen in due course.