Delivery 7

• How fast can I have my mirror (or) cabinet delivered?
• What happens if I'm not in when they deliver?
• Does the package require a signature?
• Who is your courier?
• Can I track my mirror (or) cabinet parcel before it arrives?

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LED Light 6

• How long is the average life of your LED's?
• What can I do if one bulb in LED strip goes out?
• How do I activate the LED lights?
• Is there a standby time in which they will turn off automatically?
• How do ambient under lighting works?

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IR Sensor 4

• How does the sensor work?
• Does the mirror illuminate when I walk in front of the mirror?
• Where is the sensor located?
• Can I isolate the sensor so the lights come on with my bathroom lighting?

Shaver socket 4

• Can I use the shaver socket with the lights off?
• Can shaver socket charge my electric toothbrush?
• Where is the shaver socket located?
• Can shaver sockets be positioned at either left or right hand side of unit?

Demister Pad 3

• Does the demister pad demist the whole face of the mirror?
• How do I activate/deactivate the demister pad?
• How do I know if the demister pad is on?

Warranty claim and Returns 5

• Does my product come with a warranty?
• If the LED's fail within the 10 year period can you replace them?
• Can I return the item if I do not like it?
• What can I do if there is an issue with my product?
• When will I get my refund?

General 10

• Can I rotate the mirror to be in landscape or portrait?
• Is the mirror tinted glass?
• Does mirror have a beveled edge?
• Is the mirror IP44 rated for bathrooms?
• Is the mirror CE & ROHS certified?

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Hollywood mirrors 0

Digital Clock 5

• Can the clock display be switched on/off?
• What is the colour of the clock display?
• Will the clock remember the time if there is no power supply?
• Where is the clock adjustment button in mirrors & cabinets?
• How to set Hours and Minutes on the clock enabled models?

Bluetooth Audio 3

• Bluetooth Audio Operation
• What is the distance of the bluetooth device works away from the mirror/cabinet?
• Can you pair more than one device with a Bluetooth mirror/cabinet?

Hollywood Mirrors 1

• Types of Hollywood mirror bulbs

Trade account 2

• How to open a trade account?
• Bespoke

Return for refund/exchange 1

• How to return an item for refund or exchange?